Configurable, not hard-coded
Your workflow, your questions, your evidence rules
Every step is a node an insurer can change without a deploy: questions, inputs,
classification, decisions, tasks, timers, notifications, evidence preservation, document
generation, and—critically—human approval and consent gates.
Workflows are versioned. A case keeps the version it opened under, so changing a question
tree today cannot alter a case whose output already went to the Police.
Bicycles ship as a worked example. Laptops, jewellery, watches and luggage are
configuration, not a rewrite.
How insurers configure it →